Shipping

Malaysian Orders

By Courier

Shipping Fee is FREE above RM50! We use various shipping company at different times and to different locations to ensure smooth shipping to your doorstep. Parcels will usually arrive in 1-2 working days.

To trace your parcels, please click on this link: goo.gl/Pe5JHz

Self Collect

You can now choose to collect your parcels at your nearest cafe, pharmacy, and more!

How To Collect (Available in Wilayah Persekutuan, Selangor, Johor, Melaka, Negeri Sembilan, Pahang, Perak, Terengganu)

Step 1: Shop as usual and at checkout, between Standard Delivery and Self Collection, select “Self Collection” at the bottom of your shopping cart.

Step 2: Select your nearest PostCo location to collect your parcel.

Step 3: Complete checkout and payment as usual. There is no additional fees charged for this service.

Step 4: You will be notified when the parcel is shipped out and when it has arrived at your selected PostCo location.

Step 5: Collect your parcel from your selected PostCo location. Your parcel will be held for 7 days upon arrival.

International Orders

Shipping Fee is FREE above RM 180 (equivalent to about SGD 60 or USD 45). Otherwise, for purchases below RM 180, the shipping fee is a flat rate of RM 35. We use Flexipack/SF Express to send our international orders. It will normally take 3-15 working days depending on your address. 

To trace your parcels, please click on this link: goo.gl/Pe5JHz

 General

Where to find your tracking number?

You will receive an email when your parcel is shipped that contains your parcel tracking number.

How to add/change the items in your order, or change shipping details after order is placed?

You may contact us at csv.jic@gmail.com or hit the "Chat with us" button at the lower right corner as soon as possible.